Similarly, not all Special Order products or merchandise shipped directly from the manufacturer (“Drop Ship Products”) can be returned.Įxcept for original payments made with the aid of using wire, check, ACH, or through a leasing agreement (each an “Alternative Payment Method”), a return credit will be issued to the original payment method upon receipt and inspection of all the returned Products. We are not able to accept returns for consumable merchandise and customizable merchandise. With some exceptions, frequently stocked merchandise may be returned within 30 days of receipt as long as the product is unused, undamaged, and in its original packaging. Returns for Commercial and Residential Customers This charge is 20% of the item(s) price for items delivered to commercial locations and 30% for residential locations. We offer standard delivery - USPS, UPS Ground, FedEx Ground 3-5 Business days.Ī restocking fee will be deducted from your return credit to cover the price of processing the items back into stock.
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